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Terms and Conditions


Mentor Education Pty Ltd (RTO 21683)

Mentor Education Pty Ltd (RTO 21683) is an Australian nationally recognised vocational education and training (VET) provider. As a Australian Registered Training Organisation (by the Australian Skills Quality Authority (ASQA)), we deliver nationally recognised Australian government qualifications, which comply with the Australian Qualifications Framework standard. Our registration details can be viewed at https://training.gov.au/Organisation/Details/21683.


Learn and Connect with Mentor Education - November offer

Offer extended - Ends November 27th, 2020 @ 4.00pm AEST

Unless stated, all offers are only for select online study courses listed on the Mentor Education (www.mentor.edu.au) website and require full upfront payment. Unless specified, no payment plans available at discount prices. Unless stated, no discounts available for Virtual Classes/Blended Studies. To be eligible for discounts, you will need to have fully paid for your course enrolment before 27/11/2020, 4.00pm AEST. Cannot be used in conjunction with other offers/existing quotes or applied to past enrolments. Discounts are based on recommended retail price listed on the Mentor Education website as at 06/11/2020. This offer and pricing for all qualifications are subject to change without notice. For further information on external courses, please call 1300 306 146 during business hours to speak to a Mentor Education Course Adviser.


Payment Plans & Study Loans

Mentor Education

'Payment plans' for select courses are available directly from Mentor Education. All payment plans require an upfront payment of a percentage of the course plus regular scheduled payments. If information in relation to a payment plan is not listed with a specific course, please call 1300 306 146 during business hours and speak to an Education Adviser to find out more about payment plan options. Unless stated, payment plans are not available with Partial Scholarships or on any discounted courses.

Study Loans

'Study Loans' may be available (excludes partial scholarship applications) from a third party provider for some Mentor Education qualifications. Please review the https://studyloans.com.au/education-providers/mentor-education/#main page for Study Loans Australia Pty Ltd terms and conditions.


Partial Scholarships

Subject to intake periods

Limited partial scholarship placements available across many Mentor Education courses subject to intake periods. We will list when Partial Scholarships are available on our website. Partial scholarships are are open to all applicants meeting course entry requirements. Unless stated, payment plans are not available with Partial Scholarships. Contact Mentor Education on 1300 306 146 during business hours for further information in relation to payment requirements.


Optional Additional Support Packages

Option - Online / Additional Support

For students enrolled into courses who have selected the 'Online / Additional Support' option as part of their enrolment, please note that additional tutorial/assessment support is restricted to a single booking once per month and is subject to both booking in advance and trainer availability.


Information for New Zealand candidates considering Mentor Education qualifications

Under the Education Act 1989 (Section 246A(1)(h)), the New Zealand Qualifications Authority (NZQA) undertakes the recognition of overseas educational and vocational qualifications.

New Zealand Students that complete this qualification can apply to the Qualifications Recognition Services (QRS) team that assesses overseas tertiary and vocational upper-secondary qualifications to determine if they can be recognised in New Zealand and compared to a level and qualification type on the New Zealand Qualifications Framework (NZQF).

The NZQA advises that in New Zealand, all qualifications need to meet the definition of a qualification on the New Zealand Qualifications Framework. A qualification recognises the achievement of a set of learning outcomes for a particular purpose through formal certification. In order to be listed as a qualification on the New Zealand Qualifications Framework, a qualification must meet the following criteria:

  • the programme of learning is offered by a quality assured, accredited provider of higher or vocational education
  • the programme of learning is complete, moderated, coherent, and a minimum of 40 NZQF credits (this is approximately equivalent to 10 weeks of full-time academic study, however can vary for trade and vocational qualifications).

We encourage all candidates to make inquiries with the NZQA before enrolling in this course. The contact details for the NZQA are as follows:

New Zealand Qualifications Authority
Monday - Friday,8.00 am - 5.00 pm (except public holidays)
Freephone in NZ: 0800 697 296
Telephone: +64 (4) 463 3000
Fax: +64 (4) 463 3112
Postal address: PO Box 160, Wellington 6140, New Zealand
Street address: Level 13, 125 The Terrace, Wellington 6011, New Zealand


Persona Survey competition

Your participation in this Competition constitutes your deemed acceptance of the following Terms and Conditions:

1. The Promoter (Mentor Education Pty Ltd (ABN 47 106 065 847)) reserves the right, at any time, to verify the validity of entries and to disqualify any entrant who tampers with the entry process or who submits an entry that is not in accordance with these Terms and Conditions. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
2. To enter this Competition, you must complete the online survey within the competition time frame, 22 July to midnight 31 August 2020.
3. Entry into the Competition is limited to one entry per person.
4. Incomplete, indecipherable or illegible entries will be deemed invalid.
5.The Competition commences on 22 July 2020. The closing date for receipt of valid entries is midnight AEST on 31 August 2020.
6. The three winner(s) will be determined by draw and will each receive a $250 Officeworks voucher.
7. The prize draw will take place at Mentors head office at Level 5, Building K/144 High St, Windsor VIC 3181 on Tuesday 1st of September 2020 at 4pm AEST.
8. The prize winners will be notified by Wednesday 2nd of September via email. The Promoter’s decision is final and conclusive.
9.A further draw for the prizes, if unclaimed, may take place on Wednesday 9th of September 2020 at the same time and place as the Competition draw, but this is subject to change. If this Promotion is interfered with in any way, or is not capable of being conducted as reasonably anticipated, due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law:
(a) to disqualify any entrant or
(b) to modify, suspend, terminate or cancel the Competition, as appropriate.
10. The Promoter may, at its discretion, disqualify an entrant whether before or after a draw, if the entrant is from the same business, household or Immediate Family of another winner.
11. The prize will be deemed unclaimed if it is not collected as and when directed by the Promoter.
12. The use of any automated entry software or any other mechanical or electronic means that allows an entrant to automatically enter the Competition repeatedly is prohibited and will render all entries submitted by that entrant invalid.
13. The Promoter (including its officers, employees and agents) excludes all liability (including negligence) for any personal injury or any loss or damage (including loss of opportunity) whether direct, indirect, special or consequential, arising in any way out of the Competition, including but not limited to, the following:
(a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control)
(b) any theft, unauthorised access or third-party interference
(c) any entry, prize or claim for a prize that is late, lost, altered, damaged or misdirected (whether before or after receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter
(d) any variation in prize value to that stated in these Terms and Conditions
(e) any tax liability (including FBT) incurred by a winner or entrant
(f) use of the prize
14. In order to constitute a valid entry, you must complete the online market research survey in full. Data is collected through the third party Survey Monkey platform and will not be used by any other party or for any other purpose.
15. Mentor Education Pty Ltd Privacy Policy applies.
16. All Competition entries submitted become the property of the Promoter.
17. The Promoter is Mentor Education Pty Ltd (ABN 47 106 065 847), located at Level 5, Building K/144 High St, Windsor VIC 3181
18. Employees and Immediate Family* of the Promoter, and agencies associated with this promotion are not eligible to win any prizes.

*Immediate Family means any of the following: spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, brother, sister, step-brother or step-sister.


Graduate video testimonial competition

Your participation in this Competition constitutes your deemed acceptance of the following Terms and Conditions:

1. The Promoter (Mentor Education Pty Ltd (ABN 47 106 065 847)) reserves the right, at any time, to verify the validity of entries and to disqualify any entrant who tampers with the entry process or who submits an entry that is not in accordance with these Terms and Conditions. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
2. To enter this Competition, you must have completed and graduated from a Mentor Education qualification in the last 12 months and complete a 30-60 second video testimonial by the close of business on the last day of the respective month you enter.
3. Entry into the Competition is limited to one entry per person.
4. Incomplete, indecipherable or illegible entries will be deemed invalid.
5. The competition commences on the first day of each month and closes on the last day of each month.
6. The winner will be determined by draw and will receive a $50 Officeworks voucher to support their professional development and learning.
7. The prize draw will take place at Mentors head office at Level 5, Building K/144 High St, Windsor VIC 3181 in the first week of the subsequent month. (e.g. February draw will take place in the first week of March)
8. The prize winners will be notified by via email. The Promoter’s decision is final and conclusive.
9. A further draw for the prizes, if unclaimed, may take place 7 days later at the same time and place as the Competition draw, but this is subject to change. If this Promotion is interfered with in any way, or is not capable of being conducted as reasonably anticipated, due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law:
(a) to disqualify any entrant or
(b) to modify, suspend, terminate or cancel the Competition, as appropriate.
10. The Promoter may, at its discretion, disqualify an entrant whether before or after a draw, if the entrant is from the same business, household or Immediate Family of another winner.
11. The prize will be deemed unclaimed if it is not collected as and when directed by the Promoter.
12. The use of any automated entry software or any other mechanical or electronic means that allows an entrant to automatically enter the Competition repeatedly is prohibited and will render all entries submitted by that entrant invalid.
13. The Promoter (including its officers, employees and agents) excludes all liability (including negligence) for any personal injury or any loss or damage (including loss of opportunity) whether direct, indirect, special or consequential, arising in any way out of the Competition, including but not limited to, the following:
(a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control)
(b) any theft, unauthorised access or third-party interference
(c) any entry, prize or claim for a prize that is late, lost, altered, damaged or misdirected (whether before or after receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter
(d) any variation in prize value to that stated in these Terms and Conditions
(e) any tax liability (including FBT) incurred by a winner or entrant
(f) use of the prize
14. In order to constitute a valid entry, you must complete the video testimonial in full. Data is collected through the third party testimonial platform boast.io and will not be used by any other party or for any other purpose.
15. Mentor Educations Privacy Policy applies.
16. All Competition entries submitted become the property of the Promoter.
17. The Promoter is Mentor Education Pty Ltd (ABN 47 106 065 847), located at Level 5, Building K/144 High St, Windsor VIC 3181
18. Mentor Education reserve the right to use any photograph/video taken as part of the successful alumni promotion and may be used in publications, brochures, social media, websites, etc., for the purposes of promotion and/or portraying Mentor Education as a training provider
19. By participating in successful alumni video promotion and failing to notify Mentor Education, in writing, your desire to not have your video used, you are agreeing to release, defend, hold harmless and indemnify Mentor Education from any and all claims involving the use of your picture or likeness.
20. Employees and Immediate Family* of the Promoter, and agencies associated with this promotion are not eligible to win any prizes.

*Immediate Family means any of the following: spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, brother, sister, step-brother or step-sister.


Course Fees

All pricing on this website and via our enrolment portal is in Australian Dollars (AUD).

All course fees include an administration fee.

For all course fee special offers, no further fee discounts are available to students applying for credit transfer and/or recognition of prior learning.



This Terms and Conditions statement was last updated on November 20th, 2020.

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TESTIMONIALS

..Totally enjoyed my course!..
I have just completed my Cert IV in Finance and Mortgage Broking, totally enjoyed the course and the customer service was outstanding! Duminda was so helpful when I had a few questions. Totally recommended and I think I'll do another course soon!

Tanya Watson

..Phenomenal Support..
The support that i got throughout the course has been phenomenal. I have always gotten the answer to my queries .... I did not have a finance background, however, throughout the course, I have not felt to have been left alone. Truly professional staff yet polite to help me in the journey.

Surajkumar Dumraliya

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