Mentor Education's nationally recognised ICTSS00106 - Introductory Tools and Applications Skill Set is ideal for individuals seeking entry into the ICT industry in an administrative or help desk role, aiming to use basic computing operating systems, computer hardware, software applications and digital texts for a range of purposes.
This entry-level short course skill set addresses the skills and knowledge required to use basic computer operating systems, computer hardware, and software applications for a range of purposes in their role.
The ICTSS00106 - Introductory Tools and Applications Skill Set short course comprises of core units of competency covering disciplines including:
- Production of digital text documents
- Installation of software applications
- Using computer operating systems and hardware
- Designing and creating basic organisational documents
- Identifying and using specific industry standard technologies
This short course can be completed as a standalone short course or can be combined with other related short courses. Individuals can also complete the IT and Cyber Security Short Course which includes this short course.
Mentor Education’s ICTSS00106 - Introductory Tools and Applications Skill Set is a nationally recognised qualification, complying with the AQF standard and ASQA standards for Registered Training Organisations.
Upon completion of this course, students will be awarded the ICTSS00106 - Introductory Tools and Applications Skill Set.
Units in this skill set may provide credit towards the ICT30120 - Certificate III in Information Technology.
Skill Set Entry Requirements
This is an open entry course with no pre-requisite qualifications.
We also recommend that students undertaking this course:
- Are over 18 years of age at the time of commencement
- Have successfully completed a year 12 certificate or equivalent
- Have a strong grasp of computer/technical skills
- Microsoft Office (or freeware equivalent) installed on their computer
- Access to a reliable high-quality internet connection
- Adequate literacy/numeracy skills
Students will be required to undertake 5 core units. Course units are delivered sequentially and should be completed over a 16-week period.
- Produce digital text documents
- Install software applications
- Use computer operating systems and hardware
- Design and create basic organisational documents
- Identify and use specific industry standard technologies
Download a brochure for detailed course unit information.
100% online learning with access to live and pre-recorded weekly virtual classroom tutorials.
Assessments will vary amongst individual units and may include:
- Short Answer Questions
- Long Answer Questions
- Multiple Choice Questions
- Case Study and Scenario’s
- Research Tasks
- Set reading (textbook/workbook)
- Instructed research
- Self-directed research
Online Learning Experience
Throughout their study time with Mentor Education, each student is supported by a fully resourced student support team trained in managing the needs of todays students.
Whilst completing their qualification, students are entitled to unlimited e-mail and phone support by our experienced student support team between Monday to Friday, 9am – 5pm, so they are never left to feel ‘lost’ or stuck during their studies.Learning Materials
Mentor Education has developed this qualification with student needs central to its structure.
TThe learning materials offered in this course are designed to give students exposure to what they would actually do in the workplace and includes textbooks, learner guides, study guides, PowerPoint presentations and live online classroom-based tutorials - all included in the initial enrolment fee with no more to pay.Flexibility and Delivery
In addition to the accessible and easy to understand self-directed learning materials, the course gives students additional options on how to best engage with their study commitments.
Full upfront course fee payments can be made for this course, with regular special discount offers available for upfront payments.
Payment plans may be available for this course. All payment plans require an upfront payment of a percentage of the course plus regular scheduled payments. If information in relation to a payment plan is not listed with a specific course, please call 1300 306 146 during business hours and speak to an Education Adviser to find out more about payment plan options. Unless stated, payment plans are not available with Partial Scholarships or on any discounted courses.
Mentor specialises in providing professional education and training services to you anywhere, any-time. We appreciate that learning needs differ for each individual and organisation, which is why we allow you to select the approach that works best for you.