Mentor Education Pty Ltd
Main Telephone
1300 306 146 (Australia)
0800 700 037 (New Zealand)
+61 3 8317 2953 (International)
New Enquiries
courseconsultant@mentor.edu.au
Student Support
Mentor Education notice - September 2020 - Student support (updated)
Please note that due to current demand levels being higher than expected this time of the year, you may experience longer than usual delay times in reaching Mentor Education student support team members via phone. We apologize for any inconvenience, and will response to your queries as soon as possible.
We also note that due to a significant increase in the number of submissions being received in July and August, we are currently experiencing extended wait times on assessments. We have increased our team’s capacity and are working to bring marking times down as soon as possible. During this time we ask for your patience while we deal with the unprecedented number of assessments currently being received and processed.
If you do have difficulties reaching us via phone we suggest that you contact us via email.
Current students:
All current students are advised to email our Student Support Team (service@mentor.edu.au) directly for student support.
Enrolment applications, course or sales enquires:
For all enrolment applications or course enquiries, please email our Education Advice Team directly (courseconsultant@mentor.edu.au) if you require enrolment application information, course information or sales support. You can also visit the Courses section of our website for further course information.
Once again, we apologise for any inconvenience and thank you for your understanding.
For all administration, enrolments, sales and corporate sales enquires:
Head Office
Mentor Education Pty Ltd
Level 5, Building K, 33 - 45 St John Street
Windsor VIC 3181
Australia
Phone
1300 306 146 (Australia)
0800 700 037 (New Zealand)
International: +613 8317 2953 (International)
Office hours: 9.00am to 5.00pm Monday to Friday (excluding public holidays)
Fax
1300 366 170
