Accessibility Statement

Our Commitment to Accessibility

Mentor Education Pty Ltd, as the owner of this website, is committed to providing a website that is accessible to the widest possible audience including people with disabilities. Our objective for this site is to provide the best possible experience for all.

Whilst we strive to make our website accessible to people of all abilities, our website is currently under development. The upcoming website changes aim to improve site accessibility and interactive features so that people are more easily able to retrieve information.

Supporting Accessibility

To ensure accessibility, Mentor Education takes the following measures:

• Includes accessibility as part of our mission statement
• Integrates accessibility into our design practices
• Provide accessibility training for staff
• Appoint team of staff to ensure accessibility is met

Accessibility Standards

The Mentor Education website has been developed to meet level AA of the Web Content Accessibility Guidelines (WCAG). These guidelines define the requirements for designers and developers to improve accessibility for people with disabilities. The WCAG defines three levels of conformance: Level A, Level AA and Level AAA. This website conforms with WCAG 2.1 level AA. This means that some parts of the website do not fully conform to the accessibility standard.

Feedback

If there is information on this website that you are unable to access, or have any suggestions on how we can improve the accessibility of this website, please contact us using the information below: and

• Phone: 1300 136 436.
• Postal address: Building K, level 5, 144 High St, Prahran VIC 3181
• Online: Visit the contact us page on this website to contact us online.

Any feedback regarding the accessibility or usability of our website is welcome and will be carefully considered.

Compatibility with Browsers

The Mentor Education website is designed to be compatible with the following browsers:

• Internet Explorer 11+
• Latest versions of Safari, Firefox and Google Chrome

Technical Specifications

Accessibility of the Mentor Education website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternations

Despite Mentor Education’s best efforts to ensure accessibility of it’s website, there may be some limitations. Below is a description of known limitations. Please contact us if you find an issue that is not listed below.

Known Limitations:

1. Missing form labels: Some forms may not have a properly associated text label. This means that the function or purpose of the form control may not be presented to screen read users.
2. Empty links: Logos of associated publications and journals on the homepage contain no text. This means the function or purpose of the link will not be presented to the user. This may cause confusion for keyboard and screen reader users.
3. Alternative text: Some alternative text used on images is the same as nearby or adjacent text. This means that the text will be presented multiple times to screen readers or when images are unavailable.
4. Skipped heading level: There appears to be a skipped heading level on the footer of the homepage. Users of assistive technology may be confused or experience difficulty navigating when heading levels are skipped.
5. Redundant links: Some adjacent links go to the same URL. This results in additional navigation and repetition for keyboard and screen reader users.
6. Noscript element: The website features elements on the header and footer of the web pages. This means they cannot be used to provide an accessible version of inaccessible scripted content. However, these noscript elements feature no text or images and are used as a design boundary or the pages content.
7. Very low contrast: Currently in some parts of the website there is very low contrast between the foreground and background colours resulting in failure to meet WCA Level AA. We understand that adequate contrast is necessary for all users, especially users with low vision. This will be rectified in the upcoming website update.

Assessment of Accessibility

Mentor Education has a small team of staff from different departments who ensue accessibility is met and assess the accessibility of the website and other documentation/collateral.

Formal Approval of Accessibility Statement

This Accessibility Statement is approved by:
Iona McKimmie
Chief Executive Officer | Chief Academic Officer
Mentor Education

Formal Complaints

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days. You are entitled to escalate a compliant to the national authority, should you be dissatisfied with our response to you.

Last Updated on 11 October 2019